How less becomes the more you don't want!
It's the most common question asked of folks like us. But it's the wrong question. If you keep calling long enough you will always find a cheaper price. But the truth is, that's the worst way to pick a shop that you'll be happy with in the long run. It almost always guarantees an unhappy outcome.
Think about it...
Times have changed...dramatically!
Saabs have become very complex, high performance machines. Simple answers have become rare. It takes a great deal of skill and equipment to repair modern cars and just as much skill to run a long lasting shop. Over the years ScandiaTek has outlasted sixteen other local independent car shops and five dealerships since it began in 1980 for three reasons...level of skills, quality of workmanship, and customer satisfaction...and that takes a substantial amount of unique professionalism.
You cannot afford nor should you tolorate low quality, low value service. Nor should you accept being treated like a number. You bought an import to be different...not to be one of the crowd. You want the service to match the car as well as the car matches your personality. However, spending the most is no quality guarantee either, and can be just as wasteful.
Your Import is a great machine. It's safe, it's fun, and its fast...it's not just simple, boring, low cost transportation. You're not simple either. You want value for your money and a good feeling about where you spend it. You want to understand the reasons for your expense and the value of your descision. So the questions should be...How valuable is...?" It's not a matter of paying too much or too little, as much as the value of what you got for what you did pay.
ScandiaTek has a really tough sell these days. Apples to apples. We have found that all too often the difference in the price of a job between two shops is from what is or isn't done with that job...NOT just a price difference. Other shops may leave important items off of the repair list of things they do or use. That difference will often show up later in additional repair needs or as a shorter life of the original repair. Since most customers do not know this, they fall victim of such unprofessional practices every day...especially if they only use pricing as the decision factor.
An example is a head gasket replacement. It's an expensive engine repair. In our survey, ScandiaTek was the only local shop that replaced headbolts with the job. (They hold the head to the block) The reason?... they are a one use bolt. Once set they will no longer again retain the important charactoristic of stretching to allow proper movement and torque. Reusing them will guarentee a repeated failure.
ScandiaTek's thoroughness is more valuable long term savings over any difference in the original quote savings you may recieve elsewhere. Quality properly done work is always less expensive in the long run.
So the trick is, how do you find a great shop at the RIGHT price? A price where the value matches your rightful expectation of work done correctly the first time, on time, at the agreed amount, and with clearly understood communications. So the trick is, how do you find a great shop at the RIGHT price? A price where the value matches your rightful expectation of work done correctly the first time, on time, at the agreed amount, and with clearly understood communications. So the trick is, how do you find a great shop at the RIGHT price? A price where the value matches your rightful expectation of work done correctly the first time, on time, at the agreed amount, and with clearly understood communications.